4.5

Based on 77 reviews

Currys Restaurant

23:17 28 Aug 20

The guys here are awesome. Needed help to borrow a wheelchair for a short time, since hospital ordered one didn't show... up. They lent us one to help get a person with a broken hip up 5 stairs and into their house. Didn't have too and did it with out issues or second thoughts. It is something they don't even do and didn't charge anything. Obviously people who care !!! If you need something go to mobility 1. Thank you mobility 1.read more

Shawna P

19:07 12 Aug 20

Recently bought a Softub from this location. Grace was helpful and easy to work with. Thank you!

David Benson

12:52 06 Aug 20

Our experience right from the first time walking in the front door was A1. The customer service was impeccable from... start to finish when purchasing a sleep CPAP machine as prescribed by my sleep doctor. Lia Who works as the full time certified sleep therapist was great to deal with on every level. She was extremely accommodating while educating us on the different style breathing masks and also on the various brands and features of sleep CPAP machines. It’s a big expense and it’s vitally important to trial different masks for comfort and overall effectiveness. It’s extremely important for my immediate and long term quality of life and overall health so I’m very thankful that I chose Mobility Plus 1st and their staff to assist me. Thanks a million Lia!! Lia sent me home with a trial mask and a trial machine before determining the best fit and examined my sleep results based off the built in computerized sleep log. I would highly recommend Mobility Plus 1st to anyone who needs professional customer service with health related products. Kindly, David Bensonread more

Grace Cabral

17:34 13 Jul 20

Great experience at Mobility 1st. They helped fit by husband with a brace for his carpal tunnel. The lady I dealt with... was very friendly, her name was Lakshmi. Will definitely be back for any other needs, was really impressed with the staffs knowledge and friendly.read more

Brett Worrad

17:12 13 Jul 20

I have made 2 purchases at Mobility 1st on different occasions and both times was impressed with the service and... knowledge of the staff. I was looking for various things for my mother in law and they went above and beyond to make sure I got the exact items she needed. I had a lot of questions and they made sure I had all the information I needed before making any decisions. Staff was very friendly, will definitely go back if anything else is needed and highly recommend this company.read more

Renee Manuel

15:11 11 Jul 20

Outstanding customer service and a wide range of scooters/wheelchairs to choose from. I am very happy that I was able... to find the perfect scooter for my grandmother.read more

Taylor Hamilton

00:10 11 Jul 20

Great service! My grandparents shop here and we have always been very satisfied.

George Bisson

22:46 10 Jul 20

PLAYING GAMES - BEWARE Apparently Mark the general maanger plays games and offers people side deals to get other... customers to change their google reviews... Everyone in London should beware of the scams that Mobilty 1st is trying to play on perople in London Mobilty 1st scammed a friend of mine out of $250 becuase he lost his job when covid 19 hit and they refused to give the money back to him Apparently they don't care about people and how this global pandemic has affected hard working peopleread more

Margaret-Ann

03:58 17 Feb 20

I have gotten many different products from Mobility 1st from a cane to an Easy Fold Wheelchair, which I love. My most... recent interaction with Mobility 1st was with Leah regarding a CPAP machine and her service is top notch. Leah explained everything about setting up the machine and its features. Leah has called me to check and see how things are going. I've had to go back a couple of times to get the proper mask fit and Leah is always so helpful. I would definitely recommend Mobility 1st to anyone that could use their services.read more

Virginia Langford

01:03 11 Jan 20

I went to Mobility 1st, I had a walker that I got for a friend and one brake didn't work, they fixed it for free. Such... a great bunch of people. So peeps if you need a wheelchair or any kind of mobility thingy. Go see the people at Mobility 1st on Florence Street. This place and the people are so amazing, I have been to other mobility places and this one is the best. I even threatened to run the poor fella over with the walker and he was still so helpful. lolread more

Sami M

20:25 08 Jan 20

Came here for a few months ago to pick up a CPAP machine. Leah was absolutely wonderful with me. It was her first or... second day and her customer service was top notch. I always feel welcome to call her regarding any issues or adjustments with the machine. I'm very happy with my experience. Thank you Leah!read more

Scottie Alexander Darbishire

15:57 29 Oct 19

Complete 1 stop shopping for all your mobility needs! Repair services on site as well. Great friendly and helpful staff.

Ken Da Silva

22:00 28 Aug 19

Friendly Staff, Great Service And Awesome Product Knowledge. My Go To Health Supply Store!

Christian Nwachukwu

16:17 10 Jul 19

Excellent customer service. They made sure everything was right and ensured that my Dad got the right chair

Frank Bjelic

14:28 18 Jun 19

Great communication, quick relplies. Everyone is friendly from front desk to service. A special thank you to Sadie... for going above and beyond so quickly even though our daughters manual chair was not bought here. When no one could find a relacement wheel for her wheelchair and I mean no one could Sadie came through. Not only with one but two wheels (casters). Thank you so much 😊 for bringing my daughter life back to normal ASAP!!! Frankread more

Ann McInnis - Tonge

03:12 14 May 19

We bought our hot tub here. We love it. Easy to get in and out of. Comfortable, no hard plastic to sit on. They are... always helpful and friendly when we go in to buy supplies (filters etc).read more

Tricia T

16:15 24 Apr 19

Very helpful and knowledgeable staff! We bought our Softub hot tub here and were very impressed with the service. The... delivery guy was friendly, quick and explained everything we needed to know before he left.read more

Meg Last

14:53 25 Feb 19

I wouldn't shop anywhere else now for mobility and health wares! I highly recommended this first-class business... whose friendly, obliging and knowledgeable staff make sure you don't spend more than you need to. They serve their customers in a well-stocked, large and attractive showroom with an immense variety of medical equipment. They have recently helped me improve the quality of my apnea-affected sleep so that I now get the long, sound, uninterrupted sleep we all need to function well and safely. I am immensely grateful for their help.read more

TRACEY CARPENTER

19:11 25 Oct 18

Awesome customer service. Very friendly environment

Camille Petitjean

11:57 29 Jul 18

Well equiped store with friendly staffs.

Les Potts

01:09 01 Apr 18

Very helpful and knows products well

Rich Pitul

20:40 10 Feb 18

Was out of town with my mother in-law and her walker broke. Walked in to this store and they were incredibly helpful... for helping us to find a replacement in our budget.read more

Jovito Galo

19:39 01 Feb 18

I came along with my aunt when she needed mobility aids. I went along to make sure she wasn't taken advantage of and... was pleasantly surprised when they talked her into less than what she came looking for. They helped her get the right chair and cane based on her routines and home. Since then I've always recommended them.read more

Next Reviews

Mobility Wheelchairs

Mobility1st is proud to be South Western Ontario's #1 source for wheelchairs. We offer a wide range of wheelchairs, ranging from manual wheelchairs, power wheelchairs and even transport chairs.

Explore our website or call (519-204-0109) or visit out location at 1161 FLORENCE ST, LONDON, ON N5W 2M7